House Buy Fast Website Survey – The Results Are In

Since our last website survey in 2014, we have carried on collecting data about how easy our website is to use and how you find our service.

In the last year there have been many updates, tweaks and changes to make the site more user friendly across different internet browsers and devices.

The questions we asked you have stayed the same and are as follows:

So without further ado, here are the results.

Question 1
How Likely Are You To Recommend Our Website To Others?

Question One

Results:

  • Extremely likely – 43.06% (21.99% in 2014)
  • Quite likely – 40.28% (48.23% in 2014)
  • Moderately likely – 13.19% (16.67% in 2014)
  • Slightly likely – 0.69% (4.26% in 2014)
  • Not at all likely – 2.78% (8.87% in 2014)

Question 2
Are You Satisfied With Our Website?

Question Two

Results:

  • Extremely dissatisfied – 6.94% (5.69% in 2014)
  • Extremely satisfied – 57.64% (36.65% in 2014)
  • Moderately satisfied – 22.22% (36.30% in 2014)
  • Slightly satisfied – 1.39% (3.91% in 2014)
  • Neither satisfied nor dissatisfied – 10.42% (13.88% in 2014)
  • Slightly dissatisfied – 0.00% (1.78% in 2014)
  • Moderately dissatisfied – 1.39% (1.78% in 2014)

Question 3
How Professional Is The Look And Feel Of Our Website?

Question Three

Results:

  • Extremely professional – 26.95% (15.81% in 2014)
  • Very professional – 46.81% (54.41% in 2014)
  • Moderately professional – 22.70% (23.53% in 2014)
  • Slightly professional – 2.13% (3.68% in 2014)
  • Not at all professional – 1.42% (2.57% in 2014)

Question 4
How Visually Appealing Is Our Website?

Questions Four

Results:

  • Extremely appealing – 22.54% (14.03% in 2014)
  • Very appealing – 38.03% (41.73% in 2014)
  • Moderately appealing – 33.10% (35.97% in 2014)
  • Slightly appealing – 2.82% (6.12% in 2014)
  • Not at all appealing – 3.52% (2.16% in 2014)

Question 5
How Clear Is The Information Available On Our Website?

Question Five

Results:

  • Extremely clear – 29.71% (21.94% in 2014)
  • Very clear – 51.45% (52.52% in 2014)
  • Moderately clear – 15.94% (19.42% in 2014)
  • Slightly clear – 0.72% (2.16% in 2014)
  • Not at all clear – 2.17% (3.96% in 2014)

Question 6
How Easy Is It To Find The Information You Are Looking For On Our Website?

Question Six

Results:

  • Extremely easy – 29.58% (17.69% in 2014)
  • Very easy – 47.18% (55.23% in 2014)
  • Moderately easy – 19.72% (20.58% in 2014)
  • Slightly easy – 1.41% (3.25% in 2014)
  • Not at all easy – 2.11% (3.25% in 2014)

Question 7
How Easy Is It To Navigate Our Website

Question Seven

Results:

  • Extremely easy – 40.14% (25.00% in 2014)
  • Very easy – 47.89% (58.21% in 2014)
  • Moderately easy – 10.56% (13.21% in 2014)
  • Slightly easy – 1.41% (1.79% in 2014)
  • Not at all easy – 0.00% (1.79% in 2014)

In conclusion, we can see an improvement! This is great news, we have put a lot of hard work into the last year bringing the website into the 21st century and making it faster and easier to use.

We take on all suggestions by our users, we would love to hear how you think we can improve the website and service we provide.

Please email us at info@housebuyfast.co.uk to submit ideas!

The team at House Buy Fast would like to thank you and hope to hear from you in the future.

Want To Sell Your House Fast?

Speak to a member of our team and discuss your options with us today.

Written By

Related Stories

Comments